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Grace Bailey

Retail assistant looking for work
About

With a keen passion for fashion and homeware, I excel in providing exceptional customer service at Oliver Bonas Blackheath. My experience includes guiding customers with personalised advice, thriving in fast-paced settings, and being a collaborative team player. Fluent in English, I am adaptable and experienced across various retail environments.

Previous Brands
Oliver Bonas Blackheath
Front of House
Handmade Food
Events Company
Axon Associates
The Fizzy Gin Tin
Work Experience
Sales Advisor
Dec ‘23 - Feb ‘24
Oliver Bonas Blackheath

I was working with Oliver Bonus a fashion and home wear boutique as a sales adviser which was a temporary seasonal position. This role includes advising and guiding customers to insure they get the best shopping experience. I am very much a team player and can taker guidance from my fellow team members. I thrive on delivering excellent customer service. I have had great feedback from my managers and built a really nice rapport with lots of customers.

Head
Feb ‘23 - Sep ‘23
Front of House

This role involved managing the front of house in a fast paced environment frequently working 12 hour shifts, taking customer's orders and ensuring customers were happy, using effective communication.

Barista/Deli Assistant
Sep ‘22 - Jan ‘23
Handmade Food

I worked at an artisan delicatessen, serving customers food, making coffee and taking payments. This roll involves interaction with both colleges and customers.

Waitress
Jun ‘22 - Jul ‘22
Events Company

I worked as a waitress at an events company during June and really enjoyed the experience.

Lead Generator
Jun ‘22 - Jun ‘22
Axon Associates

When my exams finished in June, I did 3 weeks work experience at a small recruitment company, Axon Associates in Tunbridge Wells. My responsibility was to find companies hiring software developers and send their details to the business owners to progress the opportunities.

Waitress
Nov ‘21 - Now
The Fizzy Gin Tin

I work on an ad hoc basis for a mobile drinks and catering horse box company, the events include weddings, food and drink festivals, Christmas events and private parties. I help set up at the venues, and serve drinks and food along with taking payments, this role requires flexibility and good customer service skills.

Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Upselling
Cash register
Transactions
Product setup
Store Maintenance
Open/closing store
Languages
English