With proven customer service skills, I thrive in fast-paced retail environments. My tenure as a Cashier at Appleby Street Farm and Education Volunteer at Oxfam has sharpened my ability to deliver exceptional service and effectively resolve customer issues, showcasing adaptability across diverse retail settings.
• Operated a cash register and accurately processed payments, returns, and exchanges. • Provided efficient and courteous service to customers. • Enforced store safety and cleanliness standards reducing hazards. • Resolved and Dee escalated issues to address customer concerns. • Perform other duties assigned by management.
• Promoted positive interactions between staff members and customers through friendly conversation and assistance. • Resolved customer complaints in a professional manner. • Demonstrated excellent customer service skills while assisting customers with their purchases in a busy charity shop. • Handle customer queries promptly and professionally, ensuring a high level of customer satisfaction.