Dweet
Dweet

Hassham Naeem

Customer Care, Sale Assistant, Retail, Team Member, Restocking, Data Base Management.
About

As an active computer science student, I bring a wealth of technical capabilities to the table. My proficiency includes troubleshooting Desktops, Laptops, and MacBooks, along with the ability to install and update Windows and drivers. My experience in a mobile shop has equipped me with diverse skills, such as soldering, scanning, printing, and replacing mobile screen protectors. I excel in customer care, boasting a hospitable nature and adaptability to different cultures and accents, consistently leaving customers with a smile. I'm well-versed in data recovery during OS installations and hard driveto-SSD transitions, as well as data entry and customer email correspondence. Contributing to the overall business growth, I actively engage in restocking and aim for profitable sales. I am a proactive computer science student, continuously expanding my skill set to stay current and effective in my field.

Previous Brands
SSI Technologies
Work Experience
Customer Care Representative
Jan ‘22 - Jun ‘23
SSI Technologies

Thrived in a cohesive team environment in a professional organization. Excelled in customer care, IT skills, and product sales. Consistently met daily sales goals and contributed to a 30 percent increase in shop profit. Innate ability to connect with customers from diverse cultural backgrounds, adept at navigating accents and customs, ensuring a welcoming and joyful experience for all. Engaged in tasks such as restocking, document printing and scanning, and customer email correspondence.

Languages
Urdu - Native
English - Fluent
Education & Training
Into City University
‘23 - ‘23
Foundation Degree in Science: Computer Science
London, UK