About
With a strong foundation in customer service and complaint resolution, I thrive on the shop floor, excelling in feedback analysis, stock management, and maintaining seamless operations. My roles have honed my ability to foster trust with customers, manage inventory efficiently, and adapt quickly in dynamic retail environments.
Previous Brands
Ecstasy Limited
Work Experience
Customer service
Oct ‘23 - Now
Self employed
Serving customers,handling customer complaints,build productive trust relations with customers,collecting and analyzing customer feedback.
CUSTOMER SERVICE ADVISOR
Jan ‘22 - May ‘23
Ecstasy Limited
Customer facing role, servicing customers through the shop floor. Helping customers with queries, seeking solutions. Stocking shelves and organising the stock room.
Retail Experience
Retail Category
Premium
Work Environment
Flagship store
Outlet
Product Category
Menswear
Womenswear
Leather goods
Accessories
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Aftercare
Product demos
Transactions
Upselling
Client Advising
Packaging
Returns & Exchanges
Online orders fulfilment
Cash register
Inventory control
Store Maintenance
Stockroom management
Stock control
Open/closing store
Health & safety
Order preparation
Product setup
Product labelling
Languages
English
Education & Training
London South Bank University
‘23 - ‘23
BUSINESS MANAGEMENT WITH MARKETING
Brindabon Government College
‘19 - ‘21
Higher Secondary School Certificate