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Josephine Fadugbagbe

I am a collaborative hard working person , always delivering good and excellent services to my wonder customers
About

With a solid foundation in customer service from Nike and Golden Kiddies, I've mastered transaction management, returns, and product knowledge. Fluent in English, my adaptability suits dynamic retail environments. My skillset spans across luxury, premium, and high-street categories.

Previous Brands
biddies mondo
Golden kiddies
The harvest
Work Experience
Sales Representative
Jul ‘23 - Nov ‘23
Nike

• I always welcome customers with a smile as they walk into the store for the perfect shoe. • I share my rich knowledge about each style, type, and brand of shoe that graces our shelves. •I assist in the fitting process, ensuring each customer finds their perception fit • I handle transactions efficiently • I manage any returns or exchanges with empathy and understanding. • I keep our shoe haven clean and well-stocked, making it a pleasure to explore.

Sale Representative
Oct ‘22 - Jul ‘23
Golden kiddies

I greet customers warmly as they enter my domain I acquire a deep understanding of our products and share this knowledge to aid in the selection process. I help find the perfect fit, creating an engaging and enjoyable shopping experience. I manage transactions, ensuring accuracy and swift service. I handle returns and exchanges, always prioritizing customer satisfaction.

Waitress
Jul ‘22 - Sep ‘22
The Harvest

• Taking orders from customers • Serving food and drinks • Ensuring a great dining experience for customers • Answering questions and providing recommendations • Handling special requests or concerns • Handling payments • Setting up and cleaning tables • Working closely with the kitchen staff • Ensuring customers feel valued • (Voluntary work) (Unpaid experience)

Retail Experience
Retail Category
Luxury
Premium
High street
Work Environment
Shopping centre
Boutique
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Responsibilities
Complaint handling
Client Help
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Transactions
Product labelling
Order preparation
Open/closing store
Health & safety
Delivery processing
Languages
English
Education & Training
Somerset college , nigeria
‘16 - ‘22
Gsce in 9 subjects