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Jethro Fololo

Customer service supervisor
About

Bringing seasoned experience from Tesco and Primark, I excel in customer service, management supervision, and till operations. Fluent in English with basic French, I thrive in fast-paced retail settings, adept at enhancing customer interactions across various departments including bread and cake.

Previous Brands
Crystal Palace Football Club
PRIMARK, TOOTING
Tesco Superstore Southwark
Work Experience
Supervisor
Aug ‘22 - Feb ‘24
PRIMARK, TOOTING

Apr 2022 - Aug 2022

Till Operator/Self Check Outs
May ‘22 - Now
Tesco Superstore Southwark

Trained on everything, I’ve been for 2 years

Customer Assistant
May ‘21 - Apr ‘22
PRIMARK, TOOTING

Customer Assistant
Jul ‘19 - Jun ‘20
Crystal Palace Football Club

Note: Additional experience includes volunteering at Balham Children's Center and NCS, with a certificate from the Prime Minister for community contributions. Additional Responsibilities Bread and Cake Department (5 months): Handling deliveries, product management, and customer service.

Retail Experience
Retail Category
High street
Premium
High-end luxury
Work Environment
Department store
High street store
Shopping centre
Product Category
Womenswear
Menswear
Accessories
Leather goods
Footwear
Beauty & Fragrances
Watches & Jewelry
Other
Responsibilities
Client Help
Aftercare
Greeting
Complaint handling
Packaging
Client Advising
Transactions
Cash register
Returns & Exchanges
Upselling
Product demos
Styling
Online orders fulfilment
Product setup
Product labelling
Inventory control
Stock control
Store Maintenance
Order preparation
Stockroom management
Open/closing store
Health & safety
Languages
French
English
Education & Training
South Bank University of London
Studying Electrical and Electronic Engineering
St Marks Academy
5 GCSEs (Grades A-C),
Coulsdon Sixth Form College
Computer Science Extended Certificate, Business Studies