Experienced retail professional with roles at Tommy Hilfiger and Office Shoes. Proficient in customer service, sales, merchandising, and team collaboration. Proven track record of exceeding targets and enhancing the shopping experience in dynamic retail environments.
• Selected from 1,000 applicants as one of fifteen interns for a prestigious insight program. • I explored the retail sector, focusing on commercial leasing and the broader commercial property sector. • visiting exciting sites, enhancing my understanding of property management and commercial leasing. • Collaboration with Mentors and other like-minded interns.
• Meet and exceed monthly sales targets through exceptional customer service and fashion knowledge. • Greet customers warmly, offering personalised styling advice and product recommendations. • Manage merchandising, inventory, and visual presentation to maintain a compelling sales environment. • Collaborate with team members to implement new initiatives, improving customer experience and operational efficiency.
• Achieved consistent sales targets by delivering outstanding customer service and product knowledge. • Effectively handled challenging customer situations, resolving issues promptly and professionally. • Collaborated seamlessly with team members to ensure a positive customer shopping experience.
• Successfully managed sorting and distribution of packages, improving operational efficiency. • Thrived under pressure during peak seasons, maintaining composure while handling high volumes of packages. • Exceeded daily targets and deadlines, showcasing a solid work ethic and time management abilities. • Enhanced teamwork and communication skills while working alongside colleagues in a demanding warehouse environment.
precision in documentation. • Analysed survey data, interpreted maps and plans, and translated complex information into actionable insights. • Effectively communicated findings in meetings with internal teams and clients, demonstrating clear and persuasive presentation skills. • Collaborated with construction specialists, including project managers and engineers, to estimate project timelines and resource requirements.
• Gained valuable experience in administrative tasks, including data management and teamwork. • Developed excellent time management and communication skills in a professional environment.