• Product knowledge • Alteration of jeans • Informed customers of current promotions to increase the stores KPI • Used consultative sales approach to truly understand customers needs • Used POS system to process transactions • Balanced and organised cash register by counting money
• Attend customers on the shop floor • Ensure standards are held across the shop floor • Took great pride in ensuring positive overall customer experience • Responsible for managing customer expectations in delivering superior levels of service. • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. • Assists with inventory, including receiving and stocking merchandise. • Cleaned work areas and perform cashier duties as needed. • Maintained the cleanliness of the fitting room and sales floor.
• Keeping floor standards at all times • Attending to customers and dealing with any customer enquiries or concerns • Ensured customer satisfaction and promoted the company's high-level services standards at all times. • Resolved customer issues promptly by listening and finding creative solutions to rectify the situation to ensure customer satisfaction. • Provided customer service and product knowledge • Helped shoppers locate items, recommending suitable products, organizing merchandise on the sales floor, and assembling in-store displays. • Demonstrated great organizational skills, multitasking skills, the ability to work in a large group, and still stand out.