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Mithila Lavamoni

Sales Assistant
About

My name is Mithila Farzana, and I am in my third year of studying for a BSc in Accounting and Finance. I have two years of experience working as a Sales Assistant and Front of House, where I developed strong customer service skills and managed various tasks efficiently. Additionally, I have served as a Financial Adviser for the Bangladesh Society, gaining valuable experience in financial management and leadership. I have good skills in financial data analysis and know programming languages such as HTML5 and CSS3. I enjoy web design and have a fast and accurate typing speed. I am known for my excellent communication skills, ability to work well in teams, and my efficient work style. I am dedicated to completing tasks quickly and to a high standard. I am looking forward to using my skills and experience in a role where I can continue to grow in the field of accounting and finance.

Previous Brands
Aylett Nursery Limited
Coffeebar
Hadara Limited
MINISO
YOYOSO
Work Experience
Cashier/Sales Assistant
Oct ‘23 - Jan ‘24
Aylett Nursery Limited

As a Sales Assistant at Aylett Nursery, I bring customer-centric service, extensive product knowledge in horticulture, effective communication skills, and a collaborative approach to teamwork. I am adaptable, organized, and adept at problem-solving. With a genuine passion for horticulture, I am committed to enhancing the customer experience and contributing to the success of the sales team.

Sales Assistant
Jan ‘23 - Oct ‘23
Hadara Limited

Experienced Sales Assistant in a Nigerian clothing store with a strong focus on customer service, effective communication, and in-depth product knowledge. Proven ability to collaborate with team members for a seamless shopping experience. Adept at problem-solving and committed to contributing to the success of the sales team. Passionate about the fashion industry and dedicated to delivering high-quality service in a dynamic retail environment.

Cashier/Kitchen Assistant
Sep ‘22 - Jan ‘23
Coffeebar

Experienced Cashier/Kitchen Assistant with a track record of precision in financial transactions, strong customer service skills, and proficiency in kitchen support duties. Highly organized, detail-oriented, and committed to maintaining high standards in both roles. Eager to contribute to operational efficiency and customer satisfaction in a dynamic environment.

Sales Assistant
Apr ‘22 - Jul ‘22
MINISO

Contributed to the success of the sales team in a bustling retail setting. Provided excellent customer service, ensuring customer satisfaction and repeat business. Gained valuable experience in maintaining product displays and handling sales transactions.

Sales Assistant
Jan ‘22 - Mar ‘22
YOYOSO

Made significant contributions to the sales team's achievements in a high-energy retail setting. Delivered outstanding customer service by showcasing product expertise and aiding customers with inquiries. Played a pivotal role in enhancing the store's visual appeal through skillful product arrangement.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Department store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Online orders fulfilment
Packaging
Returns & Exchanges
Product setup
Product labelling
Inventory control
Delivery processing
Health & safety
Open/closing store
Order preparation
Store Maintenance
Languages
Bengali
English
Education & Training
University of Hertfordshire
‘22 - ‘24
BA(Hons) Degree in Accounting & Finance
Hertfordshire International College
‘22 - ‘23
BA(Hons) Degree in Accounting & Finance
American Standard International School
‘19 - ‘21
GCSE O- Levels in Accounting