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Saara Ahmed

E-Commerce Assistant
About

With a robust background at Aab UK Ltd, I've thrived in diverse roles from online customer support to styling for campaign shoots. Skilled in Shopify, product setup, and client advising, my passion lies in fashion retail, ensuring exceptional customer experiences while fostering sales growth.

Previous Brands
Aab UK Ltd
Work Experience
Customer Service Advisor & E-commerce Assistant
Jul ‘22 - Now
Aab UK Ltd

I had various roles at Aab - at first my job was to add sample pieces to an app and sell them on. Furthermore I was an online customer service assistant - Here customers would ask about products, their returns and other questions. I was trained on the website platform Shopify - where my role was to set up products for new launches. adding details for SEO, merchandising the products across different stores as well as changing website banners. Finally I was involved in the company's campaign shoots where my role was to help dress the models and also style their scarves. I have a portfolio to show my involvement in this area.

Retail Experience
Retail Category
Premium
Work Environment
Pop-Up
Other
Product Category
Womenswear
Accessories
Responsibilities
Complaint handling
Client Help
Styling
Client Advising
Upselling
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
CRM
Stock control
Languages
English
Education & Training
Al Khair Secondary School
‘20 - ‘23
GCSE in English, Maths, Sciences, History, RS