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Nkoyo Precious Ekpo

Sales specialist
About

A driven, intelligent, sales professional with a track record of delivering results. I excel at not only being a part of a team but also leading it. With a passion for learning and sharing knowledge, I have garnered the experiences and skills necessary to deliver top-notch customer service in any work environment. I am a big believer in continual growth, work ethic, and enjoy what I do and diligently grow my career in management.

Previous Brands
Sephora
Shelter Homes
Wise Men Apparel
Work Experience
Assistant Shop Manager
May ‘23 - Now
Shelter Homes

• Development of business in the region by building and maintaining client relationships. • Responsible for brand networking and marketing; aimed at recruiting clients for the brand. • Promote successful sales, brand expansion and customer loyalty. • Following up with leads and preparing status report on goals. • CRM.

Brand Specialist
Nov ‘18 - Jan ‘23
Sephora

• Conducted training in-person and online covering stores and team members in the GCC region. • Supported, trained, lead and coached team in driving sales and providing customers with unique and memorable experiences. • Monitored progress to ensure business targets and goals are reached. • Utilized information about customer understanding to improve brand management.

Sales Associate
May ‘14 - Apr ‘16
Wise Men Apparel

• Ensured high-quality merchandise of the store. • Organized private clientele experience, personalized private styling sessions and events. • Handled cash and assist with customers' transaction. • Carried out regular follow ups on customers, researching and survey customer's satisfaction.

Retail Experience
Retail Category
Luxury
Premium
High street
Work Environment
Boutique
Department store
Flagship store
Shopping centre
Pop-Up
Product Category
Womenswear
Menswear
Accessories
Leather goods
Beauty & Fragrances
Footwear
Watches & Jewelry
Responsibilities
Greeting
Client Help
Complaint handling
CRM
Product demos
Client Advising
Styling
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Stock control
Stockroom management
Store Maintenance
Delivery processing
Order preparation
Languages
English
Education & Training
Mahatma Gandhi University
Unknown - ‘18
Bachelor of Arts