I am a dedicated retail professional with expertise in customer service, sales, and visual merchandising. I excel at fostering customer loyalty, managing inventory, and adapting to various retail environments efficiently.
• Takeaway Packing: Efficiently organized and packed takeaway orders, ensuring accuracy and timely delivery to enhance customer satisfaction. • Stock Check: Conducted regular inventory checks and restocked supplies to maintain optimal stock levels and ensure smooth restaurant operations. • Restaurant Deep Cleaning: Performed thorough cleaning of the restaurant, including kitchen areas and dining spaces, adhering to health and safety standards. • Customer Service: Provided attentive and personalized service to customers, addressing their needs and ensuring a positive dining experience. • Marketing: Assisted in promotional activities and marketing campaigns to attract customers and increase restaurant visibility. • Public Speaking: Engaged with customers confidently, promoting daily specials and menu items to enhance their dining experience. • Cleaning Surfaces, Shelves, and Dishes: Maintained cleanliness and hygiene by regularly cleaning surfaces, shelves, and washing dishes, contributing to a pleasant dining environment. •
• Promoted and sold food and drink items, contributing to sales targets and overall store performance. • Engaged with customers, sharing enthusiasm for products and providing insights into product features and benefits. • Assisted in training new staff members, fostering a collaborative and supportive team environment. • Implemented visual merchandising strategies to enhance product visibility and drive sales. • Participated in store events and promotions, actively engaging with customers and promoting brand loyalty.
• Acted as a brand ambassador, embodying the company's culture and values while encouraging team members to do the same. • Demonstrated strong knowledge of fashion and lifestyle products, providing personalized recommendations to customers. • Built and maintained rapport with customers, ensuring a positive shopping experience and fostering customer loyalty. • Delivered professional, authentic, and fearless customer service, addressing inquiries and resolving issues efficiently. • Managed inventory, merchandising, and store presentation to align with brand standards and attract customers. • Adapted to varying shift schedules, ensuring flexibility to cover different days and times as required.