Hardworking University BA (Hons) fine art graduate academic with a variety of skills. With a natural curiosity to new fields of work, I have a particular interest in both fashion and retail. As a recent student ambassador, I am well-versed in welcoming visitors, answering queries, and showcasing facilities. During my spare time, I often use my time to create digital art. This can be viewed on https://www.maskedgraphix.co.uk/
• Demonstrated ability to provide excellent customer service whilst managing a busy retail environment. • Experienced in cash handling, account payments and delivery confirmation and collection using Honeywell CT30 XP handheld mobile computer. • Utilized POS system and other technology to efficiently complete transactions. • Developed strong product knowledge and was able to inform customers of features and benefits. • Assisted customers with product selection and communicated special offers tailored to the customers' requirements. • Processed orders, refunds and credit vouchers to customers. • SCOT Tills (self-service checkout tills) knowledge and experience.
• Resolving customer complaints and queries and informing about features and benefits. • Guided 60-minute tours for large groups of academics and parents between 10 to 40 people. • Worked closely with management to set up tours. • Traveling to, setting up and operating careers events in colleges with related company branch universities. • Operating in remote locations for high school events.
• Plan and prepare different types of party activities for toddlers and juniors. • Set up party rooms on parents' request. • Managed groups of 15 to 35 children.
• Managed the checkout including processing transactions by both cash and card. • Ensure the shelves and displays remain well stocked with current merchandise • Making sure the shop floor remains clean and tidy. • Using an industrial steamer to have clothes visually acceptable.
• Engage students to ensure their voices are heard in lectures, at faculty-level discussions. • Facilitate involvement strategies where students can make positive contributions during collaborative meetings. • Introduce new ideas and concepts with senior leadership teams in the best interest of the students. • Liaise between staff and fellow class members regarding health, safety, facilities, and student welfare needs. • Advocate appeals and complaints procedures for matters not being addressed by the university. September 2017 - Week of work experience