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Marvin Herschel

Warehouse/retail
About

I have extensive customer service experience, excelling in client interaction and hospitality. My skills include greeting customers, upselling, handling complaints, and managing stock control. I thrive in dynamic retail environments and am passionate about delivering excellent service.

Previous Brands
Ballerz Bluewater Shopping Centre
Wincanton IKEA warehouse
DPD Warehouse
Amazon Warehouse LCY3
Work Experience
Front of house/Barista/Host
May ‘24 - Now
Ballerz Bluewater Shopping Centre

The role consists of: • Meet and greet customers and tour the building • Serve food and drinks providing excellent customer service • Hosting birthday parties held at Ballerz and football matches.

time transport warehouse
May ‘23 - Jul ‘23
Wincanton IKEA warehouse

The role consisted of: • Loading and unloading • Labelling • Counterbalance forklift • Heavy lifting

time
Jul ‘22 - May ‘23
DPD Warehouse

This role consisted of: • Loading and unloading • Heavy lifting • Using scanner to distribute the orders and dispatch

time warehouse
Aug ‘21 - Jun ‘22
Amazon Warehouse LCY3

operative This role consisted of: • Stowing • Picking and packing customer orders • Receiving items and labelling • Counterbalance forklifting • Heavy lifting

Retail Experience
Responsibilities
Greeting
Complaint handling
Client Help
Upselling
Packaging
Cash register
Client Advising
Health & safety
Open/closing store
Stock control
Languages
English - Fluent
Education & Training
Dartford FC Academy
‘19 - ‘22
SCL Education & Training