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Vivek Patel

Store manager
Previous Brands
Jade blue lifestyle India limited
ORRA Fine Jewellery Private Limited
Reliance Fresh
Work Experience
Asst. Store Manager
Jan ‘20 - Apr ‘23
ORRA Fine Jewellery Private Limited

o Responsible to replenish and team handling, Inventory management, store hygiene maintaining. o Taking supervision on team to get stock received, SAP completion. o Planning to reach FTD,MTD,& YTD target through CC team and floor service. o Ensuring the 100% stock availability through raising the PO and follow with supplier and scheduling the appointment to receive the stock on time. o Planning and supporting to PI team for stock check. o In particular shift taking care of all operational activity like replenishment, CRM, coordinating with supplier, motivating the team to task orient with delight service to customer, Training the team. o Ensure the business competence especially about service products and customer claims by supporting the department in their efforts to improve according to agreed development plans. o Coordinating with all the department like maintenance, HK, Sales team, VM team, Check out, CSD & Delivery Team. o Controlling the value of WO, shrink and dump value. o Experience handling in Inbound and Outbound process. o Preparing Reports Daily basis (Weekly, Quarterly, and Monthly). o Responsible for BOH staff Recruiting, training, Coaching, orienting and motivating employees.

Asst. Store Manager
May ‘15 - Dec ‘19
Jade blue lifestyle India limited

Responsible for the following aspects of the operations: Sales planning, Team Motivating, Cost Controlling. Also involved in identifying and Implementing Process, initiative to reduce the overall Operational cost base through achieving sales target. o Responsible to replenish and team handling, Inventory management, store hygiene maintaining. o Taking supervision on team to get stock received, SAP completion. o Planning to reach FTD,MTD,& YTD target through floor service. o Ensuring the 100% stock availability through raising the PO and follow with supplier and scheduling the appointment to receive the stock on time. o Planning and supporting to PI team for stock check. o Ensure the business competence especially about service products and customer claims by supporting the department in their efforts to improve according to agreed development plans. o Experience handling in Inbound and Outbound process. o Preparing Reports Daily basis (Weekly, Quarterly, and Monthly). o Responsible for DC staff Recruiting, training, Coaching, orienting and motivating employees.

Team Leader
May ‘13 - Apr ‘15
Reliance Fresh

Responsible for the following aspects of the Operations: Sales planning, Team Motivating, Cost Controlling. Also involved in identifying and Implementing Process, initiative to reduce the overall Operational cost base through achieving sales target. o Planning to reach FTD,MTD,& YTD target through CC team and floor service. o Ensuring the 100% stock availability through raising the PO and follow with supplier and scheduling the appointment to receive the stock on time. o Planning and supporting to PI team for stock check. o In particular shift taking care of all operational activity like replenishment, CRM, coordinating with supplier, motivating the team to task orient with delight service to customer, Training the team. o Coordinating with all the department like maintenance, HK, Sales team, VM team, Check out, CSD & Delivery Team. o Experience handling in Inbound and Outbound process. o Preparing Reports Daily basis (Weekly, Quarterly, and Monthly).

Sales Associate
Mar ‘10 - Apr ‘11
Jade blue lifestyle India limited

o Attaining Walk In customers inside store. o Promoting the brands and doing promotion. o Sales and achieving the given target. o Customer satisfaction helping with their needs. o Co-ordination with the team member o Stock management & control of all purchase orders / Returns o To maintain consistent delivery of visual merchandising standards, general presentation & cleanliness standards in the store. o To keep Clients informed on new products, services and other information. o To liaise with operation on opportunities & issues for over all store operation.

Languages
English
Education & Training
GSHEB
Unknown - ‘07
Higher Secondary Certificate
S.P. University
Unknown - ‘10
Bachelor of Commerce
S.P. University
Unknown - ‘13
Master of Management
S.P. University
Unknown - ‘14
Diploma Labor Practice
Regent College
Unknown - ‘24
MBA General