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Sheila Kiptoo

Sales Assistant
About

With retail experience honed at Robert Dyas, I'm proficient in handling payments, product display, and customer concerns. I've demonstrated adaptability across varied roles, always dedicated to delivering an exceptional shopping experience.

Previous Brands
Robert Dyas
Simlaw Seeds
Terik Foods
Work Experience
Part-time Sales Assistant
Oct ‘23 - Now
Robert Dyas

• Processing customer payments at the checkout point/till • Arranging and labelling goods in displaying shelves • Assist customers find the products they're looking for • Assist resolve customer concerns

Product Promotion
Nov ‘22 - Dec ‘22
Simlaw Seeds

• Disseminate product samples, brochures, samples • Demonstrate and provide information on the products • Engage with customers and give guidance on product selection • Submit reports on product sales

Sales and Marketing
Oct ‘18 - Dec ‘18
Terik Foods

• Sale of Pawpaw jam • Route planning • Keep track of sales and reports • Assist in resolving customer concerns and challenges • Create awareness to customers through various promotional techniques

Retail Experience
Retail Category
High street
Work Environment
Department store
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Cash register
Product demos
Client Advising
Product labelling
Inventory control
Stockroom management
Product setup
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English
Education & Training
University of Westminster
‘23 - ‘24
Masters of Law, International Law,
Kenya School of Law
‘19 - ‘19
Advocates Training Program,
KABARAK UNIVERISTY
‘14 - ‘18
Bachelors of Law,
Moi Girls School Nairobi
‘10 - ‘13
Secondary Education
Jonathan Gloag Academy
‘01 - ‘09
Kenya Certificate Secondary Education