Open to Permanent
About
With extensive experience as a Personal Shopper and Retail Sales Manager, I excel in customer service and sales. Fluent in German, English, and French, I adapt effortlessly to dynamic retail environments and deliver exceptional personalised shopping experiences.
Previous Brands
Alexandre Hoareau Créateur de styles
Ahora
IKKS
Berheel Shoes
Fendi
Bally
Coccinelle
Galeries Lafayette (Deutschland) GmbH
Work Experience
Personal Shopper / Stylist
Jun ‘23 - Now
Alexandre Hoareau Créateur de styles
Persönlicher Einkaufsberater
Aug ‘21 - Jun ‘23
Ahora
Regional Retail Manager Germany
Mar ‘18 - Sep ‘20
IKKS
Management Consultant
Jul ‘17 - Dec ‘17
Berheel Shoes
Concession Manager
Sep ‘12 - Jun ‘17
Fendi
Store Manager
Dec ‘06 - Aug ‘12
Bally
Assistant Store Manager
Dec ‘00 - Sep ‘05
Coccinelle
Senior Sales Associate
Feb ‘99 - Nov ‘00
Galeries Lafayette (Deutschland) GmbH
Languages
German - Fluent
English - Work Proficiency
French - Native
Vietnamese - Basic
Mandarin - Basic
Recommendations
Mike Thumas
Direct manager - International Managing Director, IKKS
Mar 2018 - Sep 2020
Expert in Customer service and Customer expérience
Education & Training
Scrum.org
‘22 - Unknown
Professional Scrum Master I
Digethic Digital Business School
‘21 - ‘21
Agile Project Manager (Scrum Master)
Digethic Digital Business School
‘21 - ‘21
Digital Leadership & Ethics Certification
bbw Akademie für Betriebswirtschaftliche Weiterbildung Berlin
‘21 - Unknown
Ausbildereignungsverordnung (AEVO) - IHK Berlin
bbw Hochschule
‘20 - Unknown
Social Media Manager
Humboldt-Universität zu Berlin
‘96 - ‘97
erasmus student
Université Paris 8
‘94 - ‘98
Bachelor's degree