LJ Farber started her studies at City, University of London’s journalism department, where she learned what makes a sharp writer and how to create unique pieces that tell a story. Knowledgeable about digital media and able to shoot, write and edit articles for online consumption, Farber is always eager to learn more. She expanded her skill set in IT through a Front-End developer professional certificate program. LJ combined her journalistic skills with her creation, graphic design and programming abilities to deliver content in a multimodal way and on a global scale. She moved on to the luxury industry where she’s currently evolving as a client advisor, guest relations officer for the first official Louis Vuitton concierge service and liaison coordinator.
- Acted as a liaison in relationships with other organisations (e.g. hotels) also concerned with high-end standards of customer service and with client advisors. - Backed up the primary coordinator. - Handled communication between the liaison coordinators and the guest relations team. - Performed status checks and created reports for the team managers and department heads. - Helped establish new liaison relationships.
- Demonstrated advanced clienteling skills, leveraged the tools available to develop existing and recruit new clients and built long-term client relationships. - Organised a tailored luxury experience for high-potential customers.
- Demonstrated advanced clienteling skills, leveraged the tools available to develop existing and recruit new clients and built long-term client relationships. - Organised a tailored luxury experience for high-potential customers.