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Irwin Kainth

Sales & Marketing Customer Service
About

With a background in sales and client servicing, I excel at understanding customer needs and providing tailored solutions. My experience includes managing Google Ads accounts and maintaining strong client relations, Client Acquisition, Client Retention, and complaint handling, I thrive in dynamic retail environments.

Previous Brands
Accenture
Work Experience
Analyst
Jan ‘22 - Aug ‘23
Accenture

Company Description Worked in Accenture as Analyst Inside Sales for Client namely • • • • • • • • Google India. Responsible for the Google Ads account of Indian Market. Client Relationship, Retention and Servicing. Effectively fixed meeting with Clients on Google Meet (Gmeet) and provide relevant solution for their ad account. Optimizing the performance of Google Ad accounts. Follow up with clients on a regular basis. Achieve the Target & Revenue on monthly, quarterly basis. Get regular update on product training as and when required related to the process.

Retail Experience
Retail Category
Other
Product Category
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Client Advising
Upselling
Stock control
Order preparation
Inventory control
Languages
Hindi
English
Punjabi
Education & Training
Oxford Brookes University
‘23 - ‘23
Msc in Digital Marketing
Guru Nanak Dev University
‘04 - ‘07
Bachelor of Business Administration
Air Force Senior Secondary School
‘03 - ‘04
Higher Secondary School Certificate
Air Force Senior Secondary School
‘01 - ‘02
School Certificate