About
With experience at KENZO and INSTORE CLOTHING, I've mastered customer relationship management and merchandising. Skilled in service from roles at Subway and Beans&Bite café. Fluent in basic English, adaptable, and passionate about fashion retail.
Previous Brands
Beans&Bite café FOH
INSTORE CLOTHING
KENZO
Subway
Work Experience
staff
Jul ‘23 - Dec ‘23
Subway
-Take orders & Service customer -Ability to handle and prepare food safely and hygienically -Make perfect sandwich
part time
Jul ‘23 - Sep ‘23
Beans&Bite café FOH
-Take orders & Service customer -Ability to handle and prepare food safely and hygienically
store Sales associate
Apr ‘23 - Jul ‘23
INSTORE CLOTHING
-Customer relationship management -Assist in the merchandising and daily maintenance of displays and back-stock -Taiwan
Sales associate
Nov ‘22 - Mar ‘23
KENZO
-Customer relationship management -Assist in the merchandising and daily maintenance of displays and back-stock
Retail Experience
Retail Category
High-end luxury
High street
Premium
Other
Work Environment
Pop-Up
Shopping centre
High street store
Department store
Outlet
Travel retail
Boutique
Other
Product Category
Womenswear
Menswear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Packaging
Online orders fulfilment
Product setup
Product labelling
Delivery processing
Stock control
Open/closing store
Order preparation
Stockroom management
Inventory control
Languages
English - Fluent
Chinese - Native
Education & Training
University of Science and Technology of China
‘17 - ‘20
Visual Communication Design Arts & Metal Craft Design