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Amirkala Thakur

Retail Assistant
About

In my role at Cost Cutter, Brockley, I've refined skills in cash handling, customer service, and inventory management, excelling in creating positive shopping experiences. Skilled in transaction efficiency and issue resolution, I adapt seamlessly across various retail settings.

Previous Brands
Cost Cutter, Brockley
Work Experience
Retail Assistant
Oct ‘23 - Now
Cost Cutter, Brockley

My Job Roles at Cost Cutter Cash Handling and Transactions: • Processing customer purchases accurately and efficiently at the till. • Handling cash transactions, providing change, and processing credit/debit card payments. Customer Service: • Greeting customers and creating a positive shopping experience. • Assisting customers with product inquiries, locating items, and offering suggestions. • Resolving customer concerns or issues related to transactions. • Product Scanning and Pricing: • Scanning and accurately inputting product information into the point-of-sale system. • Ensuring proper pricing by scanning and verifying barcodes. • Addressing discrepancies in pricing and updating the system as needed. Inventory Management: • Monitoring and maintaining stock levels at the checkout area. • Informing the team or supervisor when specific products are running low. • Participating in periodic stock checks and reporting discrepancies to the relevant department.

Retail Experience
Retail Category
Premium
Work Environment
Department store
Product Category
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Storytelling
Styling
Client Advising
Upselling
Transactions
Returns & Exchanges
Cash register
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English
Nepali
Hindi
Education & Training
University of East London
‘23 - ‘24
MBA,
Nepal College of Information Technology
‘17 - ‘22
BBA in Finance,
Mithila institute of Technology
Unknown - ‘16
+2 in Management,
EINSTEIN PUBLIC SCHOOL
Unknown - ‘14
10th Class,