With expertise in brand consulting and a knack for creating engaging content, I've honed my customer service skills across diverse retail settings, specialising in premium beauty, fragrances, and accessories. Fluent in English, native in French and basic in Spanish, I excel in fast-paced environments, demonstrating adaptability and commitment to excellence in every task.
Assisting customers Answering inquiries Demonstrating products Processing transactions Maintaining cleanliness Meeting sales targets
AToure Management & Consulting is a management & consulting agency that works with influencers. Consultant. • Liaised with third parties to secure partnerships when necessary • Designed visual promotional content for third parties. • Reported progress to the team • Set up, monitored, and optimized marketing campaigns on social media. • Contribute to the planning and execution of events. • Assist in researching and discovering industry influencers and partners.
BNP Paribas is a French commercial bank. The internship was in the stock market sector. Intern. • Updated clients, learned currencies and advised new clients on their portfolios. • Collaborated with team members to develop creative campaigns for social media platforms. • Developed and updated tracking spreadsheets for process monitoring and reporting.
Panafrican Youth Union is a NGO working to improve living conditions in Africa. Social Media Coordinator. • Developed marketing content such as blogs, promotional materials, and advertisements for social media. • Collaborated with team members to develop creative campaigns for social media platforms. • Set up, monitored, and optimized performance of online marketing campaigns using Google Ad Manager. • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements. • Contribute to the planning and execution of events.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Answered the central telephone system and directed calls accordingly. • Kept the reception area clean and neat to give visitors a positive first impression.