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Maram Mohammed

Assistant
About

A highly motivated and passionate architecture student, constantly striving to excel in every aspect of my academic and professional journey. With a strong sense of ambition, I approach each task with dedication, never shying away from challenges, but rather embracing them as opportunities for growth. Eager and committed to utilising and refining my communication skills, customer service and teamwork to contribute to the success of a team and gain valuable work experience while pursuing my architectural studies.

Previous Brands
Fries Zone
H&M
Infinity Care Services
Läderach
Oxfam
Work Experience
Sales Associate
Nov ‘23 - Now
Läderach

- Assisted in crafting and packaging artisanal chocolates, maintaining high-quality standards. -Engaged with customers, offering product knowledge and creating personalised recommendations.

Waitress
Jun ‘23 - Oct ‘23
Fries Zone

Provided excellent customer service by taking orders, serving food and promptly addressing customer inquiries. Ensured tables were set up neatly and the dining area was clean and presentable. Managed multiple tasks in a high-paced environment, all while maintaining a friendly and professional manner.

Sales Assistant
Oct ‘22 - May ‘23
H&M

Communicated with customers and assisted them in finding products by providing product information, which led to a positive shopping experience. Maturely handled transactions and operated the point-of-sale system with accuracy and efficiency. Collaborated with team members to achieve and exceed our sales targets and contribute to a cohesive work atmosphere.

Sales Assistant
Sep ‘19 - Dec ‘19
Oxfam

Developed excellent communication skills by reflecting empathy and personality with customers, building lasting relationships with customers.

Child Care
Jun ‘21
Infinity Care Services

Developed the quality of patience and compassion as I was able to understand and respond to children's needs. Planned and delivered many stimulating activities to the children I worked with.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Shopping centre
Pop-Up
Department store
High street store
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Product setup
Product labelling
Delivery processing
Stockroom management
Stock control
Open/closing store
Store Maintenance
Order preparation
Styling
Recommendations
Anonymous
Worked in the same group - Team member , H&M
Oct 2022 - May 2023

Maram was an amazing sales assistant, as she consistently exceeded targets, built strong customer relationships and brought a positive energy to the team. Her dedication and expertise made her an invaluable asset to our success.

Languages
Turkish
English
Arabic
Education & Training
Drayton Manor High School
‘20 - ‘22
A-Levels
Drayton Manor High School
‘18 - ‘20
GCSE