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Urveesha Zalavadiya

Brand specialist at Victoria’s Secret
About

With a strong background in retail sales at Victoria's Secret, I excel at providing outstanding customer service and promoting product sales. I thrive in fast-paced environments and demonstrate excellent teamwork and communication skills. Proficient in English, Hindi, and Gujarati.

Previous Brands
Victoria's Secret
Victoria’s Secret
Work Experience
Brand Specialist
Jun ‘23 - Now
Victoria's Secret

Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. • Team-oriented retail sales associate who works well in s collaborative environment • Excellent time management • Quick decision making and great communication skills • Team leadership • Reliable and dependable • Positive outlook • Cheerful and energetic • Energetically bra specialist

Sales Assistant
Apr ‘23 - Now
Victoria's Secret

Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. • Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing and setting floor sets. • Great skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. • Well organised, reliable and experienced in setting up displays, restocking shelves and supporting other employees while needed. • Great team work on the floor and focused on duties and responsibilities.

Crew Member
Feb ‘23 - Mar ‘23
Domino's Pizza

• Great customer service and friendly behavior • Outstanding communication skills • Quick decision and resolving problems • Team work and build good atmosphere at work • Responsible for overseeing teams of customer service • Worked the cash register • Maintained a positive attitude

Retail Experience
Retail Category
Luxury
Work Environment
Shopping centre
Product Category
Beauty & Fragrances
Womenswear
Responsibilities
Transactions
Client Help
CRM
Online orders fulfilment
Greeting
Complaint handling
Client Advising
Cash register
Returns & Exchanges
Languages
English - Fluent
Hindi - Native
Gujarati - Native
Education & Training
De Montfort University
‘23 - ‘23
Msc in Computing
Veer Narmad South Gujarat University
‘16 - ‘19
Bachelor's degree in Computer Applications in Computer Applications