About
As an experienced Sales Assistant, I've honed my skills in customer service, product knowledge, and managing fast-paced retail environments. My proficiency spans across luxury and premium categories, including womenswear and accessories. I'm adaptable with a flexible approach to tasks and schedules.
Previous Brands
lululemon athletica
UNIQLO
Work Experience
Educator (Sales)
Oct ‘23 - Now
lululemon athletica
Marketing Assistant
Jun ‘20 - Aug ‘20
Prudential plc
• Assist development and execution of marketing campaigns • Assist in managing social media platforms, including content scheduling and community engagement
Sales Assistant
Jun ‘19 - Aug ‘21
Prudential plc
• Responsible to assist selling and maintain customer centric communication • Conduct marketing research and initiate marketing campaign
Retail Experience
Retail Category
Luxury
Premium
Work Environment
Department store
Shopping centre
Flagship store
Product Category
Womenswear
Accessories
Menswear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Transactions
Cash register
Returns & Exchanges
Upselling
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Stock control
Order preparation
Stockroom management
Open/closing store
Health & safety
Languages
English - Fluent
Cantonese - Native
Korean - Fluent
Mandarin - Native
Education & Training
Mountview Academy of Theatre Arts
‘22 - ‘23
MA Musical Theatre
Musical Theatre
City University of Hong Kong
‘18 - ‘22
Bachelor of Business
Marketing
Carmel Pak U Secondary School
‘12 - ‘18
Secondary School