I bring extensive experience in guest service, crowd management, and problem-solving from Winter Wonderland. I excel in creating memorable customer experiences with exceptional communication skills, ready to enhance any retail environment with my adaptability and passion for the industry.
I work remotely for this company as a web developer. My role includes maintaining the website and keeping it up-to-date.
I have worked at the Winter Wonderland as a steward. This opportunity taught me to, • Ensure a magical experience for guests at the seasonal attraction. • Welcome guests, supply them with information and maintain a positive guest experience. • Control the crowds, uphold safety standards, and work with security. • Monitor the lines for the attractions, help with ride operations, and report any technical problems. • To ensure a seamless process, handle lost and found items in alongside security. • Communicate excellence in providing professional answers to questions and comments from customers. • Have strong hosting and communication abilities. Being a Steward meant being a vital component of the magical occasion, creating a pleasant and safe environment that helps to create long-lasting holiday memories.
I have completed a sprint program in this company. This helped me gain some experience of how office works and managed. In this program I also learned how a team works, how team projects are managed, the office environment and project managements. This experience will help me advance in the course of my career. London, United Kingdom