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Kaif Motiwala

Talent Acquisition & Integration Manager
About

With over two years in customer service and sales, I've honed my skills in inventory management, handling payments, and resolving customer issues. My dedication lies in elevating the retail experience through meticulous attention to detail and effective communication.

Previous Brands
EL&N
Paul UK Ltd
ItsaCheckmate
Mank business solutions
Work Experience
Waiter/Barista
Jul ‘23 - Now
EL&N

• Specialized and fully trained to make coffee and special drinks. • attending to customer compliance. • Inventory and Stock management.

Retail Team Member
Apr ‘22 - Jun ‘23
Paul UK Ltd

• Dealing with customer queries and complaints. • Handling payments. • Displaying products. • Helping with special promotions

POS integrator
Jul ‘20 - Dec ‘20
ItsaCheckmate

• Managed Menu Mapping for Restaurant Digital Services. • Solely handled the in and out flow of the Data related to Menu Mapping on behalf of Restaurants to Online Food Delivery Platform of National and International background. • Got an extensive amount of exposure to operate industrial software's and data handling skills. • Considered a critical list of important variables along with an array of system components.

Clients Acquisition & Service Executive
Dec ‘19 - May ‘20
Mank business solutions

• Managed & handled international stocks for various clients. • Demonstration and Explanation of Stock Market to our clients in layman term. • Communicated with Customers and provided an excellent level of service. • In-depth exposure to financial markets & handling of healthy client relationship

Retail Experience
Responsibilities
Complaint handling
CRM
Client Help
Upselling
Packaging
Product setup
Product labelling
Inventory control
Stockroom management
Store Maintenance
Open/closing store
Order preparation
Recommendations
Shweta Chilkuri
Senior colleague - Store manager, EL&N
Jul 2023 -

I always found kaif to be trustworthy ,hardworking and intelligent . When we worked in El&N as a team, kaif showed me good communication skills and I could rely on them to take the initiative and to stay calm under pressure. For these reasons, I believe kaif would be ideal for the job.

Languages
English
Urdu
Hindi
Education & Training
University of West of The Scotland
‘22 - ‘23
Master of Finance
University of Mumbai
Unknown - ‘19
Bachelor of Management