With a passion for customer satisfaction and product knowledge from my time at Carpetright Dartford, I excel in sales transactions and showroom presentation. My experience at Creams Bluewater honed my management skills, making me adaptable to fast-paced retail environments.
My responsibilities include • Communicate with clients in a cordial and expert manner to learn about their needs for carpeting. • Exhibit thorough understanding of carpet goods, including their features, upkeep, and longevity. • Help clients choose the carpet solutions that best fit their needs in terms of style, price, and lifestyle. • Clearly and completely disclose all relevant product information, including costs, special offers, and installation assistance. • Work together with the sales team to meet both personal and overall store sales goals. • Utilise the point-of-sale system to properly and effectively process sales transactions. • Keep up with developments in the market, new product releases, and rival services • Keep the showroom tidy and well-maintained, and make sure the exhibits are eye-catching. • Respond quickly and competently to any questions, worries, or problems raised by customers. • uphold the organization's standards for customer service and foster a supportive team environment.
• Responsible for stock count, Rota creation, cash handling, and team management • Successfully trained and supervised team members to provide excellent customer service • Maintained a clean and organized work environment while ensuring efficient operations • Consistently met or exceeded sales targets by managing inventory levels and tracking sales data