Eager to leverage my strong background in customer service and sales from roles at D-Mart and Hotel Vaishali, I excel in fast-paced retail environments. Fluent in basic English, I am skilled in transactions, product knowledge, and ensuring customer satisfaction. Ready to contribute dynamically to any retail team.
• Provided exceptional service to patrons in a fast-paced restaurant environment. Greeted guests, took orders, and delivered food and beverages promptly and accurately. • Anticipated and fulfilled guests' needs, ensuring a positive dining experience. • Maintained cleanliness and organization of dining areas, including table setup and sanitation protocols. • Received positive feedback from customers for professionalism, efficiency, and dedication to exceeding expectations. • Through this experience, I developed strong communication abilities, effective teamwork skills, adept multitasking capabilities, meticulous attention to detail, and the capacity to adapt to dynamic situations. • Furthermore, I acquired valuable knowledge about hotel operations and guest preferences, earning recognition for consistently delivering exceptional service and upholding high standards of quality.
• Actively engaged in sales operations as a Sales Assistant at Vprotect, the trailblazing entity introducing Security 4.0 in India. • Effectively communicated the features and benefits of Vprotect's reliable security solutions, emphasizing the robust alarm, monitoring, and quick response system to potential clients. • Demonstrated adeptness in highlighting Vprotect's mission to address six common threats faced by homes and workplaces, including intrusion, theft, burglary, medical emergencies, fire, and panic. • Exceeded sales targets through a dedicated focus on providing unmatched service, emphasizing customer satisfaction and peace of mind as key selling points.
• Spearheaded assignments and coordinated tasks effectively within SiS Group Enterprises, the largest security and facility management company in the Asia Pacific region. • Managed and supervised a team of 150 individuals across various events, demonstrating strong leadership and organizational skills. • Successfully oversaw and managed large-scale crowds exceeding thousands in a sports stadium as part of the event management team. • Ensured seamless execution of multifaceted operations and tasks, optimizing resources to achieve company objectives.