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Samara Bucknor

Sales Ambassador
About

With a flair for fashion retail, I excel in sales, customer service and styling. My tenure as Kurt Geiger's Brand Ambassador honed my skills in visual standards and target achievement. Adaptable to dynamic environments, I'm proficient at building strong client relationships and managing high-end luxury categories.

Previous Brands
Kurt Geiger
Work Experience
Brand Ambassador
Sep ‘22 - Feb ‘24
Kurt Geiger

My role here included meeting the brand KPI and presenting myself in a way that reflects the brand's values. Remaining calm in a busy environment and creating a friendly and comfortable atmosphere. I excel well at giving great customer service making sure I'm attentive and adjusting my customer service to match the customer's needs to ensure that customers have a good shopping experience Organising the stockroom and keeping the shop floor at a high visual standard. Working as a team to meet sales targets and promote products and constantly expanding my product knowledge. Communicating with management about weekly goals and building clientele and individual customer relationships.

Waitress & Customer Service
Jun ‘19 - Apr ‘20
Southend

Giving good customer service whilst working in a fast-paced environment Answering customer inquiries to the best of my abilities Delivering as a team member and motivating others to complete each task Managing payments and working on the tills Meeting deadlines to ensure all work has been completed and aims are achieved for the day Staying calm when dealing with tricky customers Problem-solving and using mathematical skills when taking payments and dealing with stock

Retail Experience
Store Approvals
Selfridges
Retail Category
Luxury
High street
High-end luxury
Work Environment
High street store
Product Category
Menswear
Accessories
Leather goods
Footwear
Responsibilities
Greeting
Client Help
Upselling
Transactions
Online orders fulfilment
Packaging
Styling
Product labelling
Product setup
Stockroom management
Store Maintenance
Order preparation
Languages
English - Fluent
Education & Training
University of Brighton
‘21 - ‘22
Bachelor of Arts
Fashion Retail Academy
‘19 - ‘21
L3,