Experienced Sales Assistant at Chanel, Harrods with strong skills in customer service, sales targets, and visual merchandising. Adaptable and passionate about fashion and trends, eager to contribute to a dynamic retail team.
• Assisted in inventory control measures for effective stock management. • Enhanced bar efficiency by keeping work areas tidy and well-stocked. • Trained new staff members on café operations, fostering teamwork and consistency. • Managed high volume orders during peak hours maintaining quality of service. • Helped bar staff prepare garnishes and mix cocktails during busy bar periods. • Exhibited knowledge of various coffee blends for enhanced customer experience. • Ensured customer satisfaction by providing top-quality coffee and beverages.
• Managed around 40 table settings for enhanced dining experience. Assisted with inventory management, streamlined restaurant • operations. • Received complaints and offered remedial action to help improve customer experiences. • Collaborated with kitchen staff to ensure order accuracy. • Worked making coffee and cocktails at the bar. • Room service. • Polished glasses and cutlery to pristine standards. • Cleaning and keeping tidy the Front Bar area. • Greeted and escorted guests to tables. • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
• • Enhanced customer loyalty by providing exceptional service, attentive listening and resolving queries efficiently. Provided comprehensive product knowledge to customers resulting in increased sales. • Supervised each Chanel stores in Harrods. • Collaborated effectively with team members to meet sales targets. • Spot cleaned and sanitised high-touch areas. Informed customers regarding promos and warranty services to • increase sales. • Kept communal areas tidy and well-organised for optimal functionality. • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Cleaning the Front of House area and toilets. • Maintained inventory, reducing stock shortages. • Delivered products on time by adhering to schedules closely. • Collaborated well with team members for successful projects. • Participated in team meetings for strategic planning. • Handled complaints with professionalism to retain costumers.