With experience at Marks and Spencer, I've mastered customer service, sales supervision, merchandising, and conflict resolution. Fluent in basic English, my adaptability and diverse skill set thrive in fast-paced retail settings, ensuring excellence in every role from hosting to floor support.
▪Demonstrating excellent customer service skills and providing accurate advice and assistance in a professional manner. ▪ Efficiently processing payments at Clothes & Food Section and issuing refunds using an EPOS system and interacting with more than 80 customers each day. ▪ Delivering strong conflict resolution and problem-solving skills when dealing with and rectifying customer complaints. Undertook independent responsibility for organizing Clothes & food items on shelves, thereby enhancing store presentation and ensuring easy product accessibility for customers. Preparation of specialised coffees and other beverages at M&S Cafe
• Stint is an app that connects university students to businesses in London, enabling students to work anywhere, anytime, with anyone. The app allows students to find shifts for certain hours in local businesses on the high street that fit in around their university schedule. • Worked as Host , waiter, Kitchen Porter, General Support and Floor support
To whom it may concern, I am writing to recommend Rishabh, who worked under my supervision as a store assistant at Marks and Spencer for a few months. Rishabh is a hard-working, reliable, and friendly employee who always delivered excellent customer service and sales performance. Rishabh has a positive attitude and a great sense of humor that made him a pleasure to work with. He was always willing to learn new skills and take on new responsibilities. He also demonstrated strong leadership and communication skills, as he often trained new staff members and resolved any issues that arose in the store. Rishabh is an asset to any team and I have no doubt that he will succeed in his future endeavors. I highly recommend him for any position that he applies for. Sincerely, Your name Store Manager at Marks and Spencer