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Rezwanullah Tokhee

customer service representative
About

With two years' customer service experience in high-pressure environments, I excel in ensuring client satisfaction and task management. Skilled in adapting to new retail settings, my goal is to enhance any team with my quick learning ability and dedication. advanced English speaker.

Previous Brands
GXO
Mama polo Restaurant
Work Experience
Warehouse Operative
Aug ‘23 - Oct ‘23
GXO

• Handled customer inquiries, complaints, and requests, ensuring timely resolution. • Maintained a clean and organized work area. • Collaborated with team members to ensure efficient and effective customer service. Experience Warehouse Operative, GXO, 16 Central Way, Feltham TW14 0XQ ( 2023 ) • Successfully performed diverse warehouse tasks, including inventory management, order picking and packing, ensuring accurate and timely order fulfillment. • Demonstrated adaptability by quickly learning and utilizing various warehouse technologies and software, contributing to the optimization of warehouse processes and overall productivity.

Customer Service Representative
Jan ‘20 - Now
Mama polo Restaurant

Different Locations. and there was a 8 months gap in 2023

Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Other
Responsibilities
Greeting
Complaint handling
Aftercare
CRM
Client Help
Transactions
Cash register
Packaging
Online orders fulfilment
Returns & Exchanges
Client Advising
Product setup
Product labelling
Order preparation
Store Maintenance
Health & safety
Open/closing store
Delivery processing
Languages
English - Work Proficiency
Persian - Fluent
Pushto - Native
Hindi - Basic
Urdu - Basic
French - Basic
Education & Training
Park Academy West London
‘21 - ‘23
A-Levels in Biology, Chemistry, Mathematics
Park Academy West London
‘20 - ‘21
GCSEs