About
With a background in customer care and freight brokering, I excel in issue resolution, upselling, and swift adaptation to dynamic retail scenarios. Multilingual in English, Hindi, and Punjabi, enhancing communication with diverse customers.
Previous Brands
Ascent Logistics
Work Experience
Freight broker
Jan ‘19 - Sep ‘23
Ascent Logistics
As a broker my part was making cold calls and getting new customers.
Costumer care representative
Jan ‘18 - Jan ‘20
Teleperformance
Under this company i have worked for easy jet and uber eats customer care team
Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Other
Responsibilities
Greeting
Client Help
CRM
Aftercare
Storytelling
Complaint handling
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Styling
Product setup
Inventory control
Delivery processing
Stockroom management
Order preparation
Stock control
Product labelling
Store Maintenance
Open/closing store
Languages
Punjabi
Hindi
English
Education & Training
Coventry University
‘23 - ‘24
Bsc
Navjeeven scool
‘16 - ‘17
High School Diploma