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Jochebed Wembi

Retail assistant
About

With proven expertise at H&M and ZARA, I specialise in enhancing customer engagement, achieving sales targets, and maintaining store presentation. My ability to communicate in English, French, and Lingala allows me to connect with a diverse clientele, creating personalised shopping experiences that drive results.

Previous Brands
H&M
ZARA
Work Experience
Admin assistant
Jul ‘21 - Aug ‘21
Ealing Hospital

• Providing administrative support • Answering phone calls • Schedule meetings and support visitors Shack events • Retail and hospitality experience • - Engaging with customers • - Meeting needs • - Taking orders • - Managing tasks • - Time management Bondi Green • greeting and serving customers • providing detailed information on menus • multi-tasking various front-of-the-house duties • collecting the bill Blue arrow Retail and Hospitality experience • Engaging with customers • Meeting needs • Taking orders • Managing tasks • Time management

Healthcare assistant
Jun ‘21 - Jul ‘21
BYS Care & Training

Roles and Responsibilities: • Making sure they had their medication • Monitoring patients and performing basic health checks • Making patients feel comfortable • Washing and dressing patients, serving meals and assist with feed • Helping patients to move around

sales Assistant
Mar ‘21 - Sep ‘21
H&M

• Engaging with customers • Stock checks • Ensuring work environment is kept clean and tidying • Meeting targets H&M – sales Assistant • Greeting customers upon entering the store • Stock checking. • Assisting cashiers • Tracking and reporting record of sales

sales Assistant
ZARA

• greeting and assisting the customers as well as maintaining the appearance of the store and the mer chandise. • Engaging with customers • Meeting customer needs • Helping customers select products. • Directing & escorting customers to racks and counters. Bone Daddies – waitress 1. Engaging with customers 2. Catering to customer needs 3. Demonstrated excellent customer service. 4. Serving customers 5. Taking orders and payments 6. Providing detailed information on menus.

Retail Experience
Product Category
Womenswear
Responsibilities
Greeting
Upselling
Cash register
Order preparation
Open/closing store
Store Maintenance
Complaint handling
Client Help
Recommendations
Anonymous
Studied Together - Student, BYS Care & Training
Jun 2021 - Jul 2021

Jay is an excellent person when caring with the community and the elderly she enjoying making them happy and took real pride with give them shower and medicine

Languages
French
English
Lingala
Education & Training
St Charles Catholic Sixth form college
‘20 - ‘22
BTEC Level 3 Health & Social care Extended Diploma
Queensmead School
‘15 - ‘20
GCSE's