With strong customer service experience from The Village Tandoori and Currencies Direct, I excel in dynamic retail environments. My skills include client advising, complaint handling, and efficient packaging, making me well-suited for temporary sales roles.
• Tutored GCSE students in humanity-based subjects. • Developed tailored lessons, utilized diverse teaching methods, and provided exam guidance. • Students improved by 20% on average, gained confidence, and secured desired placements.
• Handled phone orders, took accurate orders, and packed them efficiently. • Engaged customers professionally, ensured order accuracy, and efficiently packed orders. • Increased customer satisfaction by 15%, reduced order errors by 20%, and decreased processing time by 25%.
• Designed and produced detailed, one-of-a-kind automotive illustrations that could be transformed into high-quality prints. • Conducted research on car models, used traditional and digital techniques to create detailed illustrations. • Increased print sales by 30% in six months, received multiple bespoke commissions, and garnered positive customer feedback.
• Mirrored a senior dealer at Currency Direct, handling phone inquiries and assisting customers with foreign exchange transactions. • Engaged customers over the phone, provided accurate information on exchange rates, and shadowed the senior dealer to learn trading techniques. • Contributed to positive customer experiences, facilitated informed decision-making, and enhanced team efficiency. Received positive feedback from customers, boosting customer satisfaction and retention. Responsibility and Achievements