I am a dedicated retail professional with extensive customer service and sales experience. I excel in delivering excellent customer experiences, processing transactions accurately, and ensuring efficient store operations.
• Delivered great customer service by receiving orders, responding to inquiries, and offering advice while dealing with clients in a kind and professional manner. • Processed credit card and cash transactions with accuracy, keeping accurate sales and inventory records. • Effectively collaborated with team members to guarantee efficient and productive store operations while continuously satisfying consumer needs.
Work Experience (Online) • Developed a comprehensive project plan for a crime-detecting app in collaboration with a team, demonstrating strong teamwork and project management skills. • Utilised Google Meet for effective presentations and remote collaboration, including interviews with professionals at The Financial Times.
• Arranged and managed appointments with clients, ensuring all bookings and deliveries were accurately confirmed and executed. • Maintained and organised the diary of events, ensuring all key dates and appointments were efficiently managed. • Promoted the company's social media platforms, enhancing online presence and customer engagement through strategic content and interaction. • Supported and delivered events, including wedding ceremonies and meetings.