A 22-year-old professional with a diverse skill set encompassing customer service advocacy, freelance music, fashion modelling, and creative pursuits. A strong understanding of customer/client facing roles within the creative and service industries, prioritising the creation of welcoming, positive, and friendly environments. An extrovert, I excel in communication and adaptability, quickly embracing new tasks and information. I am to expand my customer service experience.
• Assisted in studio setup, meticulously configuring equipment for recording sessions. • Collaborated with the producer to deliver post-production work with meticulous attention to detail, ensuring client satisfaction.
- Successfully sold Safety Bear streetwear, showcasing an in-depth knowledge of the brand's unique style and characteristics. - Worked efficiently at the Yinka Ilori pop store in Shoreditch, seamlessly handling responsibilities in a fast-paced environment. - Infused personal charm into client interactions, fostering strong relationships and enhancing the overall shopping experience. - Demonstrated adaptability and quick learning, aligning with the diverse tastes and preferences of customers in the dynamic Shoreditch market. - Played a key role in maintaining a vibrant and welcoming atmosphere at the pop store, contributing to a positive and memorable customer experience. - Effectively communicated the brand narrative, features, and benefits of Safety Bear clothing, leading to increased customer engagement and sales. - Collaborated with team members to ensure smooth operations, contributing to the overall success of both the Safety Bear and Yinka Ilori pop store ventures.
- Seasoned professional in social media content creation and curation. - Expertise includes crafting compelling narratives for renowned brands like Urban and McQueen. - Proficient in managing content for both websites and various social media platforms, including TikTok. - Possesses a keen eye for aesthetics and employs a strategic approach to content creation. - Leverages skills to deliver visually stunning and engaging content tailored to target audiences. - Seamlessly blends the essence of Urban and McQueen's brands for a cohesive online presence. - Ensures an impactful and conversion-focused approach in online brand representation.
• Expanded professional network by attending events and establishing valuable connections. • Organized and managed emails, briefs, shoot dates, calendars, and scheduling.
• First point of contact in store welcoming customers • Detailed product knowledge; product ranges, allergens, pricing, and promotional offers in-store. • Managed tills; understanding of till balancing, usage of card machinery and money handling procedures • Making drinks, plating food / cakes • Addressed customer complaints and supported order collections, processing refunds with professionalism and empathy
• Demonstrated exemplary musical skills through a diverse portfolio of work as a practicing musician. • Methodically learned music for artists, participated in dedicated recording sessions, and toured. • Ensured accurate financial tracking of accounts and invoicing.