With a strong background in retail, I excel in customer service, client building, and order fulfilment. My experience as an Executive Admin. Assistant, honed my skills in client relationship-building and innovative sales strategies. Primary languages: English, Spanish, and beginner in French.
Administrative duties such as creating invoices, installation proposals, scheduling meetings and deliveries, directing incoming and outgoing orders, point of contact, accounting, payroll, and proactively improving organizational skills. Independently worked as a sales representative in the showroom, providing an educational experience, as well as excellent customer service. Creating professional relationships with designers, architects, developers and high-profile clients. Finding innovative ways to grow our client list. Reviewed architectural plans to create bids to prospective clients and provide interior design-build objectives.
Handling incoming and outgoing online orders, inventory, and resolving any issues in-store or online. Replenishing the sales floor and assisting guests at the register while providing a stellar shopping experience. Built relationships with new and returning clients to grow our clientele.
Worked within the fulfillment (Omni Services) team. Handling incoming and outgoing online orders, inventory, loss prevention, and resolving any issues in-store or online. Replenishing the sales floor and checking-out guests at the register while providing a stellar shopping experience.
We had pleasure working with Monica. She always fulfilled her responsibilities and exceeding her limits. Her attention to detail brought our showroom to higher level. We've always been impressed with her ability to handle customers and difficult situations. Monica is amazing!