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Hafsa Hussain

An enthusiastic individual looking to broaden my experiences and eager to develop my skill sets.
About

With experience at Lagoon Canary Wharf, I've developed strong customer service skills, till operation proficiency, and a commitment to maintaining store standards. I'm flexible with shifts and passionate about delivering personalised shopping experiences in high street retail environments.

Previous Brands
Light upon Light Events
Lagoon Canary wharf
Formula 1 Mercedes
Work Experience
London Volunteer
Jan ‘23 - Apr ‘24
Light upon Light Events

• Adhered to charity organisation policies and procedures. • Set up event rooms in designated areas for guests and speakers. • Catered to guests needs, providing assistance in any way possible. • Guided people on how to fill out donation forms and stored them efficiently. • Correctly registered guests and provided the necessary items upon arrival.

sales associate
Jan ‘23 - Jan ‘24
Lagoon Canary wharf

• Managed till operations, processing payments and refunds. • Cultivated loyal customer relations and catered to individual needs. • Used product knowledge to drive substantial sales increases. • Dealt with a range of customers (Some of which have left pleasant personal reviews). • Worked in coordination with a team to • Kept store standards and work efficiency to a high standard. • Managed deliveries and stock replenishment • Opening and closing store responsibilities • Maintaining a clean store front and stock room.

Work Experience
Jul ‘22 - Jul ‘22
Formula 1 Mercedes

• Completed and analyse multiple suspension tests • Recorded data and present on excel spreadsheets. • Welded metal compartments together to then use in experimental tests. • Created a C probe breakout to stimulate sensors using test equipment. • Ran tests on the steering wheels to check they were working properly. • Researched and prepared how to create an Arduino. Selected Achievements, Qualifications, Experience and Information I have a satisfactory attendance record and do not recall talking days off sick in the past 2 years. I am more than happy to work flexible shifts and weekends. I am fully com mitted and a strong believer of diversity and equal opportunity. Should official back ground checks be required, I am more than happy to comply. I always give 110% to all commitments be it personal or professional. I am always seek ing for ways to improve myself therefore ready to grasp any additional training for the job; I would be grateful to have the opportunity to discuss why I believe I would be a valued member of staff to your organization.

Retail Experience
Retail Category
High street
Work Environment
Department store
High street store
Boutique
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Client Help
Greeting
CRM
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Product setup
Store Maintenance
Stock control
Open/closing store
Health & safety
Product labelling
Delivery processing
Languages
French - Basic
English - Native
Education & Training
Mulberry school for girls
‘21 - ‘23
A-levels