With a rich history in customer-focused roles at Superdrug, Fenwick, and Boots UK, I excel in creating positive shopping experiences. Fluent in multiple languages, I adeptly serve diverse clients, specializing in stock replenishment, sales assistance, and healthcare advice across various retail environments.
• Accommodate every customer's needs • Customer Service • Stock Replenishment • Process deliveries (putting tags and checking prices) • Be a team player
• Provide high-quality customer experience • Give medical advice on patients • Dispense prescriptions for regular patients • Make the patient's experience more convenient and reliable by offering services such as repeat prescriptions • Encourage patients to inquire and acquire services (e.g. flu jabs) • Worked as a locum dispenser to support the company to cope up with the Coronavirus pandemic • Answer any phone calls from patients and handle queries on phone and in front
• Provide excellent customer service • Support the team on the shop floor • Work in the back of house department to organise stock rooms • Stock replenishment • Provide the needed stocks for the customers on the shop floor • Process daily deliveries
• Provide high-quality customer service and understand their situation • Dispense patient's medication thoroughly • Prime prescriptions for Nursing Homes and specific patients • Offer services for patients' convenience such as repeat prescription services • Propose certain services for patients (e.g. HPV vaccination) • Enter new patient's detail and prescriptions into the system • Verify patient information and billing information • Be in charge when higher positions are not present
• Provide excellent customer service • Cash handling and refunds • Stock Management • No7 cosmetic brand temporary representative • Managing displays of products to attract customers • Shop floor duties
• Accommodate inquiries in the reception • Lease books, CDs, and DVDs to customers • Organise the shelves and maintain cleanliness everywhere • Assist customers and cooperate with colleagues