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Waseem Kabiri

Customer Service Advisor
About

Energetic retail professional with experience as a cashier at Asda and customer care advisor in a luxury hotel. Skilled in transactions, creating welcoming environments, and excelling in fast-paced settings while delivering exceptional customer service. Proficient in complaint handling, upselling, and inventory control.

Previous Brands
Asda
Lansbury Heritage Hotel
Work Experience
Cashier
Nov ‘23 - Feb ‘24
Asda

• Learned how to handle and complete customer transactions. • Created a friendly environment with my co-workers.

Customer service advisor
Jun ‘22 - Sep ‘23
Lansbury Heritage Hotel

• Showcased my ability to deal with customer demands in a luxury hotel. • Greeted customers as they entered the hotel and helped when needed. • Maintained positive communication with customers to ensure the best possible experience in the hotel. • Proved I can work well with co-workers. • Helped to build my interpersonal skills. • Learnt how to operate efficiently in a fast-paced environment. • Gained experience in a high-quality environment.

Retail Experience
Retail Category
High street
Luxury
Work Environment
Shopping centre
Other
Product Category
Beauty & Fragrances
Accessories
Responsibilities
Complaint handling
Client Help
Greeting
Upselling
Cash register
Transactions
Packaging
Product demos
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Languages
English - Fluent
Education & Training
Wanstead High School
‘21 - ‘23
A-level
Wanstead High School
‘16 - ‘21
GCSE: