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Erica Lopes

Brand ambassador and Sales assistant for Luxury brands
About

With a strong background at Blackjack Promotions Agency, I thrive in dynamic retail settings, meeting sales targets and providing personalised advice on beauty products. My passion lies in enhancing shopping experiences through exceptional service and product knowledge.

Previous Brands
Kiehl's
Lancôme
Prada Sunglasses
Work Experience
Sales ambassador
May ‘22 - Jan ‘24
Blackjack Promotions Agency

Agency at Heathrow Airport. Required to meet targets of sales, work on tills, communicate with customers and give them advice on promotional brands (make-up, skincare & sunglasses), duty-free, and help customers seek what they want to buy.

Aug ‘21 - Aug ‘21
PwC

PWC paid work experience. Required to create a presentation, for clients on how to rebuild their company from becoming bankrupt during the pandemic.

Mar ‘18 - Mar ‘18
Premier Inn Hotel

Schoolwork experience at premier inn hotel. Responsibilities involved; Restaurant dining etc. setting up tables, cleaning up dishes, organizing tables and chairs, housekeeping etc. making beds, polishing furniture, reception etc. Express check in, greeting customers, filling in spreadsheets.

Retail Experience
Work Environment
Travel retail
Product Category
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Complaint handling
Client Help
Product demos
Client Advising
Upselling
Transactions
Cash register
Packaging
Online orders fulfilment
Returns & Exchanges
Product labelling
Stock control
Store Maintenance
Open/closing store
Languages
English - Fluent
Portuguese - Native
Education & Training
Kingston University
‘22 - ‘25
Undergraduate Degree
Journalism and Media
The Langley Academy School
‘15 - ‘20
GCSE: