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Nikoletta Kwasnik

passion for fashion
About

With a background in hospitality, I've developed strong customer service skills and adaptability. Experienced in cash handling, stock control, and delivery processing, I also offer Polish language skills for diverse client interactions in dynamic retail environments.

Previous Brands
Evolve Hospitality
jolly childminding ï
The Rose and Crown
Touch of Noir
walkers pharmacy
Work Experience
CHILD CARE
Oct ‘21 - Oct ‘22
jolly childminding ï

The organization provides exceptional care of children. I've looked after children from ages 1 to 4 including children with ADHD. I've supported children in being bilingual by adapting some of the Bulgarian phrases and words (due to the fact that most of the children were Bulgarian). I'm always keen to learn new stuff. Some of my responsibilities included: • organizing and conducting general development activities for children • taking care of the hygiene and safety of children (changing, care, protection of the environment) • learning independence in various life activities such as dressing, potting, eating independently • preparing meals for children

PUB WAITRESS
Oct ‘19 - Jun ‘20
The Rose and Crown

Some of my responsibilities included: • Cash register and payment terminal service • ease of establishing positive relationships with guests • Readiness to work in shifts • Restaurant guest service • Completing orders • Accepting reservations by phone • Control of the restaurant's supply • Taking care of cleanliness HOSPITALITY, RESTAURANT WAITRESS

waitress
Oct ‘18 - Feb ‘19
Touch of Noir

My responsibilities included: • Collecting orders for dishes and drinks, serving guests according to the required standards. • Full and current knowledge of all dishes on the menu. • Advising clients based on their preferences. • Collaborating with other restaurant employees to ensure guest satisfaction. • Working according to the rules of hygiene and food safety.

Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Womenswear
Accessories
Watches & Jewelry
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Packaging
Cash register
Transactions
Client Advising
Product demos
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Languages
Polish - Native
English - Native
Education & Training
Middlesex University
‘21 - ‘24
Psychology BSc Honours 2nd year studies
Winchmore School
‘19 - ‘21
6th form
Southgate Secondary School
‘16 - ‘19
GCSE