Drawing on my retail experience as a Shop Supervisor at BlinkIt, I have honed skills in customer assistance, inventory management, and cash handling. Multi-lingual with basic proficiency in Hindi, English, Arabic, and Bengali, I adapt swiftly to new environments, ensuring seamless service delivery.
Key activities: Process Compliance, Client Interaction, Releases & Deployments, SLA Compliance, Process/Service Improvements, Periodic internal review meetings, ServiceNow handling, Capability Building: - Participating in competency development initiatives, Completing training programs and evaluations conducted by the PPS group.
I worked for over 6 months as a Wordpress developer, creating SEO friendly blogs and websites including content writing and SEO practices for better website ranking.
I worked at my family's newly opened Blinkit outlet which primarily delivers groceries, fresh fruits, vegetables, meat, etc. I was responsible for customer assistance, billing, cash management and handling inventory.