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Taheem Hassan

Keyholder at Swarovski
About

Experienced retail professional with a strong background in customer service, inventory management, and complaint resolution. Proven ability to adapt to various retail environments, delivering exceptional service and proficiently handling stock takes and transactions.

Previous Brands
Swarovski
Amazon FBA Ecommerce
Lexington Catering
office
Wapping Youth FC
Limehouse Newsagents
Queen Mary University of London
Work Experience
Keyholder
Aug ‘23 - Now
Swarovski

• I have organised stock takes and have carried them out with great proficiency • Dealt with customers' enquiries on the telephone and resolved any complaints quickly and efficiently • Provided a high level of customer service and satisfaction, ensuring customers received a high quality of response to their enquiries • Swarovski intranet system used for transactions and stock amendments

Self employed
Feb ‘23 - Now
Amazon FBA Ecommerce

• Source items to sell on Amazon's marketplace • Communicate with customer's enquires on variety of products • Handle shipping large quantities to Amazon • Proficient skills in Excel to manage inventory and profits • Turn over of £80k+ in first year

Hospitality Assistant
Dec ‘22 - Mar ‘23
Lexington Catering

• Assisted with logistics of weekly events. • Served drinks and food to customers. • Catered to customers with special dietary requirements.

Maths Tutor
Jul ‘22 - Nov ‘22
Self employed

• Tutored students who are in both primary and secondary school • Helped students strengthen their GCSE maths skills

Sales advisor
Mar ‘22 - Oct ‘22
office

• Assisted with sales and helped customers in need. • Managed stock inventory and online order packing.

Volunteer football coach
Aug ‘21 - Sep ‘21
Wapping Youth FC

• Coached the younger teams regularly. • Taught the youth teams new drills

Convenience Store Assistant
Apr ‘21 - Sep ‘21
Limehouse Newsagents

• Served Customers and managed cash throughout every shift • Managed inventory of stock of items and handled deliveries

Laboratory Assistant
Jan ‘21 - Feb ‘21
Queen Mary University of London

• Assisted PhD students conduct lab research and experiments. • Learnt basic coding to input large sets of data into databases to be compared with other result

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Flagship store
Other
High street store
Product Category
Watches & Jewelry
Footwear
Accessories
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Client Advising
Upselling
Cash register
Transactions
Packaging
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Order preparation
Stock control
Open/closing store
Languages
English
Education & Training
Clapton
Unknown - ‘24
A-Levels
BISHOP CHALLONER BOYS SCHOOL
Unknown - ‘22
GCSEs