Dynamic and experienced professional in the Retail sector. I have 5 years of experience managing teams and optimizing store operations. Passionate about people and driven by excellence, I have developed solid expertise in supervising and managing teams of 20 client advisors with more than 30 brands. I implemented strategies that allowed us to optimize sales and stocks, customers satisfaction and clienteling, team results, communication and integration. My customer and results-centered approach, as well as my ability to motivate the team, allowed us to guarantee high performance and optimal customer satisfaction while maintaining a lasting and fruitful relationship through clienteling. Always on the lookout for new trends and best practices, I am determined to contribute to the success of your business.
I had the opportunity to work alongside Salim during the opening of the La Samaritaine department store. Throughout this journey, I have consistently observed his professionalism and strong work ethic. Salim has always excelled in his role due to his exceptional customer service skills and product expertise. His ability to work effectively in a team is noteworthy; he is a unifying force and capable of collaborating seamlessly across various departments. Salim is dedicated to creating an unforgettable experience for our customers. He is a pleasant, attentive, and dynamic individual who embodies professionalism. His impeccable grooming and natural smile further enhance his positive presence in the workplace. Overall, Salim is an invaluable asset to our team, and his contributions are highly appreciated.