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Hasnain Ahammad

Administrations | Aviation | Security Professional | Education | Public Relations | Customer Service
About

With extensive experience in high-end luxury retail security at brands like Dolce & Gabbana and Ralph Lauren, I excel in customer service, managing access control systems, and ensuring a safe shopping environment. Proficient in inventory control, store maintenance, and client advising.

Previous Brands
Double Check Security Group
Lily Angel
Dragon Security
Brighton International School
International Islamic University Malaysia
World Muslim Research Center
US-Bangla Airlines Ltd.
Dolce & Gabbana
Ralph Lauren
LIBERTY
CLARKS
Work Experience
Security Professional
Jul ‘24 - Now
Double Check Security Group

1.Ensuring clients' safety and security at High-End Luxury Retail Brands (e.g. Dolce & Gabbana, Ralph Lauren, Liberty, Diptyque). 2. Monitoring and securing premises to prevent unauthorized access. 3. Conducting regular security patrols and inspections. 4. Managing access control systems and verifying credentials. 5. Responding to security incidents and emergencies. 6. Maintaining detailed incident reports and logs. 7. Coordinating with law enforcement when necessary. 8. Ensuring compliance with safety and security protocols.

Student Advisor
Jun ‘24 - Now
Lily Angel

1. Provide client guidance based on their needs. 2. Conduct research to support recommendations. 3. Prepare detailed reports and presentations. 4. Analyze market trends and data. 5. Develop tailored solutions for clients. 6. Communicate effectively with clients and team. 7. Assist in managing projects and ensuring timely delivery.

Admin Cum Surveillance Officer
May ‘24 - Now
Dragon Security

1. Manage Website: Update content and product listings. 2. Monitor Security: Implement and oversee security measures. 3. Support Customers: Handle inquiries and resolve issues. 4. Analyze Data: Track and report on site performance. 5. Update Content: Maintain relevant and accurate site information. 6. Maintain System: Perform updates and troubleshoot issues. 7. Ensure Compliance: Adhere to legal standards and enforce policies.

Student Consultant
Sep ‘20 - Sep ‘21
Brighton International School

1. Advise students on academics and course selection. 2. Offer career counseling and application support. 3. Guide students through the university admissions process. 4. Provide well-being support and counseling. 5. Coordinate and monitor extra-curricular activities. 6. Facilitate communication between parents and the school. 7. Advocate for student interests and manage peer mentorship programs.

Facilitator
Mar ‘19 - Dec ‘21
International Islamic University Malaysia

1. Conducting student development workshops and training sessions 2. Organizing and facilitating leadership and soft skills programs 3. Supporting student clubs and societies in planning events 4. Guiding students in community engagement and volunteer projects 5. Advising students on personal and academic challenges 6. Coordinating student feedback and addressing concerns 7. Assisting in the implementation of student welfare initiatives

Junior Research Fellow
Feb ‘19 - Now
World Muslim Research Center

1. Conduct research by designing and analyzing projects. 2. Collect data through experiments and surveys. 3. Review literature to support research and identify gaps. 4. Write reports and papers to disseminate findings. 5. Collaborate with team members to enhance research. 6. Provide administrative support for research projects. 7. Present findings at meetings and conferences.

Customer Service Executive
Aug ‘17 - Sep ‘18
US-Bangla Airlines Ltd.

1. Handling customers for both domestic and international flights. 2. Managing check-in and boarding processes. 3. Assigning seats to passengers. 4. Caring for unaccompanied minors. 5. Dealing with unruly customers. 6. Managing dangerous goods, including firearms and ammunition. 7. Monitoring passenger safety in the ramp area.

Retail Experience
Retail Category
High-end luxury
High street
Premium
Luxury
Work Environment
Flagship store
High street store
Boutique
Shopping centre
Department store
Travel retail
Outlet
Pop-Up
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Client Advising
Upselling
Returns & Exchanges
Online orders fulfilment
Product demos
Transactions
Cash register
Packaging
Product setup
Product labelling
Open/closing store
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Health & safety
Languages
Bengali - Native
English - Fluent
Hindi - Work Proficiency
Education & Training
Brunel University London
‘22 - ‘24
Master of Arts - MA
National University | Bangladesh
‘12 - ‘13
Masters of Social Science (M.S.S)
National University | Bangladesh
‘08 - ‘12
Bachelor Of Social Science (B.S.S)
Gazipur Cantonment Board College
‘08 - Unknown
Higher Secondary Certificate (H.S.C)
Daulatkhan Government High School
‘06 - Unknown
Secondary School Certificate (S.S.C)