Experienced retail professional with a passion for fashion, skilled in customer engagement and upselling. Proven track record at Selfridges & Co and The Kooples, adept at maintaining an inviting shop floor atmosphere and delivering personalised shopping experiences.
• Communicating with customers to determine their needs, in order for me to provide recommendations and upsell services. Providing information regarding current season and last season items. • Greeting every customer warmly upon their arrival. • Ensuring shop floor is cleaned by hoovering and spraying down surfaces twice daily. • Replenishing items on the shop floor after a sale has been made. • Monitored competitor activity to remain ahead of market trends. •
• Assembled different items of clothing/accessories together, fully exercising creativity, ensuring final looks for clients were original. Handled incoming an outgoing deliveries of valuable stock. • • Identified clients body type and colour to be able to fully cater to specific needs for different individuals. • Constructed looks relevant to the mood board, whilst being innovative with limited options. • Set up the studio space with all the necessary equipment for the styling process, including: rails, tables, assembled steamer. • Worked as a team to incorporate different ideas, yet maintaining cohesiveness in the looks created.
Completing collections and returns within limited time frames. • • Creating mood boards for different clients, identifying brands that likely resonate with each client. Sourcing pieces of clothing from designers. • • Assessing five clients of different body shapes and heights, and appropriately choosing outfits an accessories for them. Steaming clothing. • • Creating original and resourceful outfits, whilst accommodating the clients personal preferences. Getting sets ready, including setting up rails, hanging clothes up, organising jewellery. • • Translated up-to-date knowledge of current trends, brands and designers to educate clients.
Took inspiration from current style icons relevant to the clients, and used information • to put outfits together for a live performance. Assembled looks for award show, specific to each client, ensuring they still • • compliment each other. Set up the styling area in dressing room, including: assembling rails, steaming, hanging clothes in order of designer, organising jewellery. Sewing/pinning clothes to better fit the client at hand. • Liaised with glam team to consider how to ensure the clothing is complimentary with
i’m Completed invoices and ordering new stock weekly. • Assisted with making rota's and schedueling. • • Established monthly goals for team members to achieve. Including deep cleaning tasks, customer service goals and latte art skills. Barista skills, serving customers on shop floor. • Oversaw trial shifts and recruited high-performing team members, forming a capable • and reliable team.
Managing cash and card transactions on the till. • Explained products to enquiring customers to drive sales. • Promoted sales and special offers for discounts and merchandise options. • Replenished stock on the shop floor. • Staying up to date on products information to be able fully assist customers. • Training newer employees to ensure teamwork and efficiency. •
• Researching and sourcing props/materials necessary for studio productions Contacting designers to loan items of clothing for video/photoshoots. • • Developing professional and trusted relationships with designers and pr for future use. Recruiting assistants. • • Able to develop creative solutions for complex problems, often in high pressure situations • Applying my in-depth knowledge of copyright laws concerning intellectual property rights Meticulously assessed, ensuring invoices were submitted and processed correctly. • • Assisted with planning of routes for collections from multiple designers, to facilitate timely arrival and efficiency.
Responsibilities such as buying, meeting designers and wardrobe coordinating for • shoots. Assessed client's needs by discussing lifestyle and desired results. • Collaborated with other stylists to create unique and contemporary looks. • Educated clients on the latest trends in fashion to loop them in on the overall styling •
Teaching painting techniques using different materials. • Providing art materials for an underprivileged class, to allow artistic flexibility. • Participated in philanthropy events to raise money for the art department. • Coordinated special projects and assignments, which often included deadlines, in • attempts to instil punctuality in the class. Taught brief art history and theory with passion and enthusiasm, encouraging •