Experienced in customer service with a background as a barista at Caffè Concerto Birmingham. I excel at maintaining cleanliness, adhering to safety standards, and delivering quality service. Adaptable and efficient, I'm ready to thrive in dynamic retail environments.
I've been a barista and a caterer at this agency. I had to make drinks and serve customers food.
I had to make desserts and serve customers and clean up. I had to make sure everything is safe and hygieni.
Duties and responsibilities: • Grinding and brewing coffee. • Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees. • Consistently providing well-crafted, beautifully presented and tasty beverages. • Taking client orders and receiving payment. • Speaking and interacting with both new and regular customers. • Maintaining a clean and sanitised working environment. • Following health and safety guidelines. • Regularly performing stock checks in the coffee bar and placing new orders. • Being aware of and following operational policies and procedures. • Contributing to a positive work environment.
Leontina was a great college. She was hard working and always tried to please customers while under pressure. She made sure she made the dessert perfectly with no imperfections.